In order for you to be able to forward a call to an external number, you must first be licensed with a calling plan. This will be the case if you have a landline number in your signature. You do NOT need to install Teams on any other device for this, the forward just directs all call traffic to that other number.
- Within Teams, click on your profile picture / initials, top right, and then select "Manage Account"
- Click on "Calls" on the left hand menu bar, followed by "Forward my calls"
- Once done, you will see a new set of options appear. Click "Forward to:", select "New number of contact", and then in the option, below, enter the number to use (with dialling code), and add
- In the "Forward to" box, select the number you added, and that's it, all calls will no be forwarded to the mobile
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