Windows PIN - Complete Removal and Reset

Sometimes a Windows PIN (not Bitlocker) becomes unavailable and cannot be reset through the onboard process using the Settings menus. In these instances, it much be completely deleted from the system prompting the user to setup a new PIN at logon. Here is the process to achieve this:

1. Login as local admin, run command prompt as admin, enter these two commands:
   takeown /F "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC" /R /D Y
   icacls "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC" /grant administrators:F /T 
2. Delete the contents of this folder: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
3. Restart the laptop and login to user account and they should be prompted to create a new pin.